A ping uses the ICMP protocol which is different from the TCP/IP and UDP protocols almost every other service uses. The inability to get a ping response from a server but still being able to connect to it using a TCP/IP connection is totally normal. Obviously, your server is set to not to respond to ICMP requests.

Win Server 2012 R2 server not responding to ping Dec 04, 2013 Hyper-V Host cannot ping Virtual Machine. Virtual Machine Oct 07, 2019

Can you telnet to the server ? >No If not then we will start troubleshooting using the console. Do you have acces to the console. >Yes.. from MP Can you access via other means? FTP? SSH? >No Are you attempting to ping from the same subnet or a different one? Do you have a default router set up? >From the same subnet..Yes I have given my IP as

How to enable Ping in Windows Server 2012 – blksthl Nov 20, 2012 CAN ' T PING !!! VCenter |VMware Communities Jun 27, 2014

Cannot Ping External Network Adapter After Configuring

Nov 20, 2012 CAN ' T PING !!! VCenter |VMware Communities